Frequently asked questions
We understand that you might have lots of questions. If you can’t find the answers here then please contact us, we’d love to hear from you
Of course you do. We offer a full 30 day money back guarantee if you’re not happy. See here for more information
We do our best to give you all the information you need on our product page, but if you still need help you can contact us.
Yes you can, they’re written in the details on the product page.
Many of our supplements are suitable for vegans and vegetarians. They are all clearly labelled.
Our labels clearly show allergens in bold. We would always recommend you check the ingredients list if you are sensitive.
If we know of any interactions we will include the information on the product page. It would always be best to check with a medical professional.
We accept credit card, debit card and PayPal.
Please feel free to email us and we’ll do what we can to help.
We aim to process your order within 1-2 business days.
Depending on your selection at the checkout items are sent by Royal Mail 1st or 2nd class, although sometimes we may use a courier if it is a large order.
Please bear in mind that with the ever-changing Covid-19 situation this is sometimes delayed. We will keep you informed of your order progress.
You will receive an email when your items have been despatched.
If tracking is available (usually on larger orders) then we will be able to provide tracking details.
Please feel free to email us and we’ll do what we can to help.
You can find all the details in our returns and refunds policy
Contact us at returns@healersgoldsupplements.com so we can approve your request and tell you how and where to send your item(s).
Please contact us first, otherwise we will not be able to process the return and refund.
Of course you do. In all honesty, we can’t guarantee that they will work for everyone. At Healer’s Gold we don’t make exaggerated or false promises. We want you to find the right solution and that’s why we offer you a 30 day happiness guarantee. We offer a full 30 day money back guarantee if you’re not happy. See here for more information.
We do our best to give you all the information you need on our product page, but if you still need help you can contact us.
Yes you can, they’re written in the details on the product page.
Many of our supplements are suitable for vegans and vegetarians. They are all clearly labelled.
Our labels clearly show allergens in bold. We would always recommend you check the ingredients list if you are sensitive.
If we know of any interactions we will include the information on the product page. It would always be best to check with a medical professional.
We accept credit card, debit card and PayPal.
Please feel free to email us and we’ll do what we can to help.
We aim to process your order within 1-2 business days.
Depending on your selection at the checkout items are sent by Royal Mail 1st or 2nd class, although sometimes we may use a courier if it is a large order.
Please bear in mind that with the ever-changing Covid-19 situation this is sometimes delayed. We will keep you informed of your order progress.
You will receive an email when your items have been despatched.
If tracking is available (usually on larger orders) then we will be able to provide tracking details.
Please feel free to email us and we’ll do what we can to help.
You can find all the details in our returns and refunds policy
Contact us at returns@healersgoldsupplements.com so we can approve your request and tell you how and where to send your item(s).
Please contact us first, otherwise we will not be able to process the return and refund.